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Create Customer-Centric Experiences with Salesforce

A one-stop shop for all your marketing, sales, and service demands.

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How does Xerago shine amid 150,000+ Salesforce partners?​

Traveling alongside Salesforce for over a decade, we have been empowering our clients to transform their customer interactions, enhance retention, and achieve sustainable growth with a comprehensive suite of Salesforce solutions. As a trusted Salesforce partner, we ensure you leverage a data-driven approach while building lasting customer relationships with best-in-class Salesforce tools. We fast-track your path to a transformed Salesforce experience with our cutting-edge strategies, proven methodologies, and pre-built accelerators and tools.

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Discover, Design, and Delight with Xerago-Powered Salesforce Solutions​

Deepening customer loyalty with a comprehensive suite of Salesforce solutions

  • Bridge the gap between sales and marketing with Salesforce Marketing Cloud
  • Store, track, and analyze all your customer information in a single, central location.
  • Anticipate customer needs and resolve issues faster
  • Deliver personalized recommendations, content, and offers to retain customers
  • Manage the entire customer lifecycle with Customer 360 and Salesforce cloud consulting
  • Acquire new leads and foster customer loyalty with Customer 360

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Your End-to-End Partner for Customer Engagement​

Advisory​

Conduct a 360-degree assessment of your requirements to smoothen your Salesforce adoption. Develop a comprehensive OCM strategy to help your team embrace the new system.

As a Salesforce consulting partner, we help evaluate your existing technology stack to ensure it can effectively support Salesforce. Identify potential issues and recommend solutions to optimize performance and security.

We organize a needs analysis to help evaluate functionality, scalability, enterprise environment, integration, business challenges, Salesforce license procurement, and more.

Advisory

Enablement​

Our Salesforce implementation experts help set up an entire Salesforce stack, mix and match modules, or do more.

  • Connect the Salesforce platform with cross-platform or third-party applications to enable a unified customer view
  • Facilitate seamless Salesforce integration with APIs and third-party applications
  • Customize workflows and enable powerful automation to streamline operations and boost efficiency
  • Migrate your existing applications onto the Salesforce platform, ensuring a smooth transition and continued functionality
  • Integrate Salesforce solutions like Customer 360 (cloud-based Salesforce CRM solutions), Marketing Cloud, etc.

Enablement

Operations​

Offer a powerful combination of expertise and technology to help you deliver a unified brand experience.

  • Break down silos between sales, service and marketing departments, giving everyone a complete picture of each customer
  • Handle post-implementation services like upgrades, support models, metrics, etc.
  • Craft targeted, engaging messages tailored to specific audiences using Marketing Cloud
  • Deliver a seamless brand message across all channels for an exceptional cross-channel experience
  • Map data from various sources and elevate customer journey with SFMC Journey Builder

Operations

Managed Services​

We manage the entire Salesforce implementation process, from initial planning to deployment and ongoing support.

Help establish best practices and build standards within your teams, fostering a culture of data excellence.

Create a comprehensive knowledge base of Salesforce processes, methodologies, and best practices. Deliver flawless rollouts of new Salesforce features with rigorous release management and meticulously plan, test, and deploy each update, minimizing risks.

Ensure your Salesforce ecosystem is product- and customer-centric with digitally focused customer experience modules.

Managed Services

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Individual Salesforce Products or Full Stack: Xerago Has Got You Covered

Full stack or few products, we know Salesforce services well enough to optimally mix, match, and manage all modules. For full business benefits including personalization, engagement, customer data platform, or intelligence, we draw upon our vast experience as a Salesforce development partner to manage them all.

With over 10 years of experience, our team has a proven track record of delivering exceptional Salesforce consulting, implementation, and managed services across the entire ecosystem.

Individual Salesforce Products

Schedule for Free Consultation

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Building Long-Lasting Customer Relationships with Salesforce​

360° Surround System Integration: Xerago's Expertise​

Nothing works in a vacuum. One surefire way to improve Salesforce performance is intelligent integration with upstream and downstream systems.

Xerago knows Salesforce intimately and we are adept at analytics, channels, reports, use cases, measurement systems, creatives, and data warehouses. We scale, tune, and align Salesforce platform outputs to your critical customer-facing initiatives.

There are system integrators and then there is Xerago, craftsmen of the 360° integration with surround systems.

360° Surround System Integration: Xerago's Expertise

Accelerating Sluggish Salesforce Modules​

Xerago excels in leveraging tools for impactful digital solutions, understanding their mastery and the surrounding environment's nuances. We identify and bridge process gaps that stem from errors in tool selection and translate business goals. Resolve implementation and tech gaps, arising from poor integration and slow systems, that hinder the effective execution of business objectives.

Accelerating Sluggish Salesforce Modules

Pick the Right Tool for the Right Purpose​

While choosing between redundant features in MarTech platforms like Salesforce Marketing Cloud, Xerago aligns your vision and workflows to optimize critical digital priorities. Our interconnected Analytics, Experience, Engineering, Campaigns, and Commerce practices ensure a unique perspective in using the right modules for maximum digital impact.

Pick the Right Tool for the Right Purpose

Seamless Customer Experience from Start to Finish​

With Salesforce's robust tools, we help enable businesses to map, track, and optimize every touchpoint across marketing, sales, customer service, and beyond.

Help you understand customer behavior and engage with them through personalized marketing across all channels. With our Salesforce expertise, the customer journey becomes a strategic, data-driven process that improves engagement, retention, and business success.

Seamless Customer Experience from Start to Finish

Go Beyond Implementation​

Our dedication extends far beyond mere configuration tasks such as handling Tomcat, SQL, Sling, or writing Cron Jobs. We execute targeted campaigns, design customer journeys, optimize digital campaigns, personalize user experiences, generate comprehensive reports on user behavior, deliver those reports, and maintain content updates.

Go Beyond Implementation

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Xerago and Salesforce Personalization: As Unique as a Fingerprint​

Xerago has been working with Salesforce for over a decade. We go back to a time when Xerago was managing stand-alone Salesforce modules like Pardot, Exact Target, Radian 6, and Evergage.

We've built a robust global service delivery infrastructure that surpasses what many other Salesforce providers can offer, ensuring a smooth and successful implementation.

We are always aligned with your critical digital priorities and your business goals are always in sight. Whether you're looking for Salesforce certified developers or full Salesforce managed services, we deliver exceptional results to maximize your digital impact.

70+:

  • Salesforce Experts
  • 70+
  • Salesforce Experts

60+:

  • Salesforce Projects
  • 60+
  • Salesforce Projects

30+:

  • Salesforce Certifications
  • 30+
  • Salesforce Certifications

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Benefits of engaging Xerago to drive digital impact using Salesforce

  • Seamless management of customer lifecycle campaigns and journeys
  • Hyper-personalized audience engagement
  • Extreme level of audience intent discovery and fulfillment
  • Absolute clarity on marketing performance
  • Effective usage of procured Salesforce modules
  • Assured ROI

Benefits of engaging Xerago to drive digital impact using Salesforce

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We align our success with our clients' success​

citi

intel

gct

deutsche-bank

bnp-paribas

celcom

bajaj-finserv

dbs

hdfc-bank

make-my-trip

hongleong-bank

apollo-munich

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Maximizing Salesforce: Your Partner for Integration and Optimization

We have a deep understanding of Salesforce capabilities to maximize your digital impact. Leverage our team's knowledge to unlock the full potential of Salesforce.

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